Clothes Mentor is always looking for individuals with amazing customer service skills that also have a passion for fashion. If you are interested in working with a fun group of people, great customers, and working with our ever-changing inventory you are in the right place.
Responsibilities and Duties:
- Handles incoming calls or inquiries from prospective customers or clients
- Assists customers effectively by solving customer disputes
- Provides customer additional information or explains services
- Discusses products offered and ensures customer satisfaction
- Tactfully handles confrontational or stressful interactions with the public
- Accurately captures customer information
Requirements and Qualifications:
- Acts in a friendly, courteous and helpful manner toward customers and co-workers at all times.
- Exerts high degree of energy and drive to meet customer demands.
- Performs effectively and safely in an environment where there is constant change and minimal direct supervision.
- Capable of making quick and appropriate decisions.
- Takes action to meet customer needs.
- Can anticipate bottlenecks in service and acts to resolve them.
- Ability to learn quickly.
- Ability to communicate viewpoints and concerns to fellow employees and managers in a constructive manner
• Post ID: 66964168 springfieldil