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Posted: Wednesday, May 31, 2017 8:13 AM

MedData, a MEDNAX (NYSE: MD) company, is a technology:enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedDataA?s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.MedData has an excellent career opportunity available for a Manager of Operations to work in Springfield, IL . The schedule for this Full Time role is Monday : Friday 8 am to 4:30 some evenings and weekends. POSITION OVERVIEW: This role serves as the face of MedData to our hospital clients on a day to day basis. The purpose of this position is to lead and manage all operational staff and client portfolios encompassing the assigned area within the division of the eligibility service line. Ownership of staff and associate procedures, clients and associated relationships, and revenue and cost functions is crucial. ESSENTIAL JOB FUNCTIONS: Responsible for day to day operations of staff and client needsManage and orient staff; assigns work, develops work schedules, instructs in proper procedures; assists with development and revision of department processes/procedures; Monitor staff performance, provides employee recognition and feedbackDocument issues and concerns to their Executive DirectorWork collaboratively with the Executive Director to establish staff goalsMonitor overall project performance and provides monthly analysis of certification performance; reports findings and implements solutions when negative trends are notedMonitor billing procedures and documentation, and provides updates with regulatory compliance; conducts periodic audits; and maintains files. Develop relationships with clients and county agenciesServe as the Point of Contact for MedDataA?s client hospitals and Address client issues immediately as they ariseEnsure all communication from patients and providers have timely follow:up and resolution of complaints and concernsProvide adequate training needs to the staff related to policies/procedures or government regulationsRepresent MedData at client department meetingsDevelop and implement effective communication channels to provide information to all staff membersWork collaboratively with other facets of the operations which includes Disability, AR Services, Early Out, IT and HR. QUALIFICATIONS: High School Diploma or GED; BachelorA?s Degree preferredMinimum of 2 years of management experience, managing at least 5 peopleHospital revenue cycle experience preferredFamiliarization with state and federal programsStrong leadership and communication skills, high service orientation and strong computer system and analytical skills are requiredExcellent time management skillsAccustomed to working in a rapidly changing environmentExperience with Hospital systems such as STAR, EPIC, Cerner, Meditech, etc.Working knowledge of Microsoft Office Suite and the ability to learn computer applicationsKnowledge of HIPAA, ACA and EMTALA regulationsExcellent communication skills both written and oral This job description is to serve as a guide but no way is it to be considered a comprehensive


• Location: Springfield

• Post ID: 65428823 springfieldil is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017